Attract new customers - and sell more to existing customers - with engaging, cross-channel digital experiences.
Use modern technology to provide compelling digital experiences that turn your customers into raving fans.
Engage customers with social communities, fostering positive ratings, reviews and word of mouth that drive new business.
Align business goals with technology. Identify all digital touchpoints along your customer's journey. We can help you plan your Customer Experience strategy that will accelerate customer engagement and loyalty.
We focus on users, constantly building and renewing our understanding of the interactive experience between people and technology.
Engage customers across all digital channels with a compelling, consistent experience. Rivet Logic's designers can help you design your entire customer experience and translate it across multiple user interfaces.
Choosing the right technologies to implement your customer experience solution will determine your success. Rivet Logic has deep expertise in best of breed CEM technologies covering WCM, Portals, Social Communities, CRM, Big Data, and Marketing Automation.
Using an agile approach that meets requirements while minimizing risk, Rivet Logic utilizes proven intranet implementation practices that ensure success throughout requirements gathering, design, development, testing, and production rollout.
Effective collaboration among all project team members can make or break a project. Rivet Logic uses a proven process and the right mix of collaboration tools that provide transparency and ensure effective project wide communication.
Need Post-Production Support? Or Managed Services? Rivet Logic can help you roll out your Customer Experience solution into production and cover all your post-production support needs.