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White Papers

Cloud-based Managed Services: How to Choose the Right Provider

The world is becoming more digital and more mobile, and for businesses, this means the need to cater to a global audience, with 24/7 accessibility. With the increasing number of systems to maintain, organizations are faced with growing IT spending in order to maintain the infrastructure necessary to support these complex systems, along with increasing operational costs in hiring and training of resources. Read this white paper and learn why organizations are increasingly turning to Managed Services to maximize the business value of their enterprise deployments.

Web CMS Buyer's Guide: 7 Key Ingredients to Choosing the Right Solution

The evolution of the Web over the years has deeply immersed us into a new era of engagement, and enterprises are striving to achieve higher levels of customer engagement across all of their online channels. Selecting the right Web CMS to build your solution upon is a critical component to its success. Now more than ever, your next Web CMS must enable you to fully manage and optimize the total Web experience of your target audience across multiple digital channels.

How Social Intranets Enable Smarter Enterprise Collaboration

Learn how building internal employee communities within the enterprise offers remarkable strategic advantages, including: 1) How to gain a competitive edge with enterprise collaboration; 2) Why organizations are turning to social intranets for addressing their enterprise needs; 3) Why a shift towards social is necessary; 4) Best practices and approach for a successful implementation and optimal user adoption

Vitalizing Content to Drive Social Customer Engagement

Consumers expect their online experiences to be seamless and omni-channel, filled with consistent and contextual data, all the while engaging them through bi-directional conversations. Learn how Vital Content can be used for building deeper relationships between content creators and consumers.